3PL Fulfillment Company for Established & Scaling Brands

Omnichannel fulfillment for established and scaling beauty, fashion, and wellness brands.

MasonHub is a 3PL fulfillment company built around complex operations. Our ecommerce fulfillment services connect DTC, wholesale, retail dropshipping, and marketplace orders with inventory visibility, wholesale EDI, and in-warehouse account support.

Our Expertise, Your Success.


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Left On Friday logo
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Bathing Culture logo
Left On Friday logo
Corpus logo
Vegamour logo
Carbon38 logo
Kusshi logo

WHY MASONHUB

Precision, Sophistication and Speed With Every Order

Evaluate a 3PL fulfillment company on the operational visibility, channel requirements, and account support your team needs. MasonHub combines fulfillment technology with in-warehouse account management, weekly one-on-ones, and quarterly business reviews.

Accuracy & Precision

Maintain SKU-level inventory visibility and consistent order handling across DTC, wholesale, and marketplace workflows.

Dedicated Support

Work directly with an in-warehouse account manager who understands your SOPs, packing requirements, and channel priorities.

Flexible Operators

Coordinate changes in order volume, promotional kits, and retail requirements with operators who understand your fulfillment setup.

B2B & RETAIL FULFILLMENT

DTC, Wholesale & Amazon Fulfillment: Control & Coverage For Every Channel

Give your operations team visibility across DTC, wholesale, and marketplace orders, with support for wholesale EDI. MasonHub’s ecommerce fulfillment services connect channel activity with SKU-level inventory and shipment data.


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DTC Fulfillment

Process DTC orders from Shopify and your website with channel-specific packing rules and shipment visibility.

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Overview of distribution center

Wholesale Distribution

Prepare wholesale fulfillment orders around retailer routing guides, packaging specifications, and EDI requirements.

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Amazon FBA and FBM

Prepare inventory for Amazon FBA or fulfill FBM orders from MasonHub’s warehouses, with requirements agreed for each workflow.

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Retail Dropshipping

Fulfill orders directly to retail partners’ customers while following retailer-specific dropship requirements.

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Online Marketplaces

Connect marketplace orders with your DTC operation through shared fulfillment facilities and channel visibility.

END-TO-END

3PL Fulfillment Services

Our 3PL fulfillment services support channel-specific workflows, from DTC packing rules to wholesale compliance. As a 3PL for beauty brands and a 3PL for apparel brands, we connect beauty fulfillment and apparel fulfillment with inventory visibility, promotional kitting, and returns support.

Ecommerce Fulfillment

Process DTC orders with inventory visibility, brand-specific packing instructions, shipment tracking, and returns support.

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Omnichannel Fulfillment

Coordinate wholesale, retail dropshipping, and marketplace orders with EDI support and retailer-specific routing requirements.

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Kitting & Assembly

Configure pre-kitting, dynamic kitting, and kit-at-pack workflows for bundles, samples, and gifts with purchase.

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Inventory Management

Review SKU-level stock and cycle counts, with support for lot and expiry management, pre-sales, and backorders.

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Order Management

Monitor orders across channels and use smart routing to support each channel’s processing requirements.

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Shipping & Logistics

Coordinate shipping methods, carrier tracking, and international requirements. For wholesale replenishment by pallet or truckload

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Returns Management

Coordinate returns intake, quality checks, refurbishment, and restocking, with visibility into pending and completed returns.

On-Site Support

Work directly with an in-warehouse account manager through weekly one-on-ones, quarterly reviews, and ongoing SOP improvement.

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Warehousing & Storage

Position inventory across East and West Coast facilities, with lot and expiry management to support product requirements.

Integrations for Seamless Fulfillment

Connect ecommerce platforms, marketplaces, retailers, shipping providers, and third-party tools to support your existing systems and distribution channels.

A 3PL for Shopify Brands Selling Across Channels

As a 3PL for Shopify brands, MasonHub gives operations teams visibility across DTC, wholesale, and marketplace orders, with support for wholesale EDI. Review SKU-level order data, shipment status, and inventory activity as your channel mix evolves.

Configure dynamic kitting and packaging rules for promotional bundles and channel-specific presentation. Review carrier updates and returns alongside order activity to support day-to-day operational decisions.

Shopify, Direct API, NetSuite, & Loop Logos

TAILORED TO YOU

Because Every Business Is Different

Beauty fulfillment requires lot and expiry controls and promotional kitting; apparel fulfillment must coordinate orders, packing instructions, and returns across channels. As a 3PL for beauty brands and a 3PL for apparel brands, MasonHub also supports wellness operations with product-specific storage and handling requirements.

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THE MASONHUB PLATFORM

Order Fulfillment Software

Integrate Seamlessly

Connect Shopify and other ecommerce systems with marketplaces, shipping carriers, and API-based supply chain tools, including support for wholesale EDI.

Scalability Across Channels

Support new distribution channels while maintaining inventory visibility and retailer compliance.

Transparency, Control & Visibility

Review inventory, order status, carrier activity, and returns across channels so your operations team can monitor fulfillment without losing visibility.

Customization at pack via Technology

Configure order-attribute rules for inserts, promotional kits, subscription boxes, and custom packaging, with support for pre-sales and backorders.

BEST IN CLASS

Dedicated On-Site Account Management

Direct Account Manager Access

Enjoy direct line communication with an in-warehouse account manager

Weekly One-on-One Guidance

Receive ongoing guidance via regular weekly 1-on-1s

Strategic Quarterly Reviews

Strategize and assess progress over time with Quarterly Business Reviews

Continuous SOP Improvement

Ensure your fulfillment process continually improves through expert SOP guidance

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DELIVERING FOR BRANDS

Trusted By Industry Leaders

MasonHub excels at the big picture of inventory management from an operations and technology perspective, while also being a highly-personalized partner, empowering us with valuable data and analytics every step of the way.

Katie Warner Johnson, Co-Founder and CEO

I couldn't be more grateful for the team they put on our products. I have so much more time to grow my team and strengthen our brand. We see everything in MasonHub and know our customers are getting their orders. It’s like they really are part of our company.

Jessica Parker, Founder and CEO

MasonHub puts our needs at the forefront, with real-time data and the best technology to drive smarter business decisions.

Patrick Herning, Co-Founder and CEO

They build technology that allowed us to scale 10x without adding engineers. I’ve never seen anything like it before in my 25 years in the business.

Candice Macias, Vice President of Operations

3PL Fulfillment FAQ

How do MasonHub’s 3PL fulfillment services support multichannel operations?

MasonHub connects ecommerce fulfillment services with wholesale, retail dropshipping, and marketplace workflows. Your operations team can review SKU-level order data, inventory activity, shipment status, and returns through the platform. Channel-specific packing rules and retailer compliance requirements form part of the agreed operating setup.

How does a 3PL for beauty brands manage lots, expiry, and promotions?

MasonHub’s beauty fulfillment supports lot and expiry management, product-specific storage, dynamic kitting, samples, and gifts with purchase. Your team can define packing and promotional requirements around launches and retail campaigns, while retaining visibility into inventory across channels.

How does apparel fulfillment coordinate DTC, retail, and returns?

As a 3PL for apparel brands, MasonHub supports DTC orders, wholesale and retail requirements, and returns workflows. Its platform provides order and shipment visibility alongside pending and completed returns, helping operations teams monitor outbound activity and the return lifecycle. Packing and routing requirements are agreed for each channel.

Can MasonHub support wholesale fulfillment as our retail footprint expands?

Yes. MasonHub supports wholesale fulfillment, retailer dropshipping, Amazon FBA and FBM, and marketplace orders alongside DTC. Wholesale support includes EDI, retailer routing requirements, and channel-specific packaging. Review each retailer’s specifications, order profile, and shipping windows with the team when adding a distribution channel.

How does a 3PL for Shopify brands connect DTC and other channels?

MasonHub connects Shopify fulfillment with visibility across other distribution channels and support for wholesale EDI. Your team can review SKU-level order information, shipment status, carrier activity, and returns. Dynamic kitting and packaging rules support promotional and brand requirements within the agreed fulfillment workflow.

How does MasonHub plan capacity across its East and West Coast facilities?

MasonHub operates in Fontana, California, and Ashley, Pennsylvania. Clients provide forecasts for each facility covering anticipated order volume, inbound deliveries, new products, kitting, and special handling. MasonHub uses these forecasts and historical activity to plan staffing and equipment. Review your volume profile, channel mix, and inventory requirements with the team when evaluating capacity and facility allocation.

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