The buyer's guide to choosing the right fulfillment partner

Are you looking to scale and unsure if your current provider can scale with you? Are you looking for a fulfillment provider that has strong communication and inventory transparency at every stage of the process? Download our Buyer's Guide to navigate what things to look for when interviewing fulfillment partners.

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The Modern Fulfillment Platform for Beauty, Fashion and Wellness

Ship Ramp Scale Grow Customize Expand Fulfill Partner Innovate with confidence

Get scalable, reliable fulfillment and technology from a team you can trust.

Master your omnichannel supply chain

Top brands use MasonHub to sell more, ship fast, and retain
happy customers as they grow.

MasonHub excels at the big picture of inventory management
from an operations and technology perspective, while also being
a highly-personalized partner, empowering us with valuable
data and analytics every step of the way.

Katie Warner Johnson
Co-Founder and CEO, Carbon38

MASONHUB

A platform and a partner in one

MasonHub combines the best supply chain technology with reliable fulfillment
services, so you can sell more and worry less. Enjoy complete visibility into orders
while we take care of inventory management, shipping, and returns at scale.

Status: Open

Fast & Accurate

From speedy set-up to fast & accurate fulfillment

You can depend on us right out of the gate. Ramp up your DTC channel in one week and start shipping from all your marketing channels including Instagram influencers.

And, you can trust us to fulfill your orders fast. Non-expedited orders dropped by 3 pm ET and expedited orders dropped by 5 pm ET go out same-day. Our customers enjoy 99.9% inventory accuracy.

In good company

We already serve your peers in beauty, fashion and wellness.
We love working with leading innovators and top brands.

Service

Concierge-level service

We used to be in your seats and we know how stressful it is. We know white-glove service is important to you. We are domain experts and we like to be helpful. So we will always get answers to you in two hours or less.

Scalability

Scalability across all channels

We have the team and technology to help you move from an in-house operation to scale up. With MasonHub, you can expand into new distribution channels –including wholesale and DTC – easily without becoming overwhelmed by supply chain complexity.

Flexible space and order volumes to handle demand fluctuations
No switching costs as you grow—just add integrations to your new tools
Single, integrated view of all types of inventory streamlines operations

No Hidden Data

Total transparency, control & visibility

No hidden data here. Get real-time, end-to-end visibility of your supply chain on your mobile phone or desktop: inventory, fulfillment status, planning, customer support, return and allocation.

Direct, retail, and wholesale inventory in one place
Status and location of inbound and outbound goods
Real-time orders at the SKU level
Carrier data with expected ship dates
Picked and packed statuses
Measure performance against SLAs

Turn real-time customer data into real actions

Our advanced marketing rules engine marries real-time customer data and marketing needs with the fulfillment experience.

Learn more about our technology

Customization

Customization via
technology

Great customer experience is all in the details. We help you differentiate your brand with handwritten notes, inserts, dynamic kitting, subscription box, pre-kit bundling, pre-sell and backorder management.

Satisfaction

Superior customer satisfaction

Our customers love us because we are obsessive about doing what’s right for you. Ask us questions, check in with monthly status meetings, and let your dedicated account rep help you develop a proactive fulfillment strategy. Find out how we can grow your business together.

Meet the people behind MasonHub

Fulfillment expertise, from those who know

Our team of supply chain professionals has worked years in your
shoes before building MasonHub. Find out how we can build
you the best strategy together.