The Modern Fulfillment Platform for Beauty, Fashion and Wellness
Ship Ramp Scale Grow Customize Expand Fulfill Partner Innovate with confidence
Get scalable, reliable fulfillment and technology from a team you can trust.
Master your omnichannel supply chain
Top brands use MasonHub to sell more, ship fast, and retain
happy customers as they grow.
MasonHub excels at the big picture of inventory management
from an operations and technology perspective, while also being
a highly-personalized partner, empowering us with valuable
data and analytics every step of the way.
Katie Warner Johnson
Co-Founder and CEO, Carbon38
Co-Founder and CEO, Carbon38
MASONHUB
A platform and a partner in one
MasonHub combines the best supply chain technology with reliable fulfillment
services, so you can sell more and worry less. Enjoy complete visibility into orders
while we take care of inventory management, shipping, and returns at scale.
Status: Open
Fast & Accurate
From speedy set-up to fast & accurate fulfillment
You can depend on us right out of the gate. Ramp up your DTC channel in one week and start shipping from all your marketing channels including Instagram influencers.
And, you can trust us to fulfill your orders fast. Non-expedited orders dropped by 3 pm ET and expedited orders dropped by 5 pm ET go out same-day. Our customers enjoy 99.9% inventory accuracy.
In good company
We already serve your peers in beauty, fashion and wellness.
We love working with leading innovators and top brands.
Service
Concierge-level service
We used to be in your seats and we know how stressful it is. We know white-glove service is important to you. We are domain experts and we like to be helpful. So we will always get answers to you in two hours or less.
Scalability
Scalability across all channels
We have the team and technology to help you move from an in-house operation to scale up. With MasonHub, you can expand into new distribution channels –including wholesale and DTC – easily without becoming overwhelmed by supply chain complexity.
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Flexible space and order volumes to handle demand fluctuations
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No switching costs as you grow—just add integrations to your new tools
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Single, integrated view of all types of inventory streamlines operations
No Hidden Data
Total transparency, control & visibility
No hidden data here. Get real-time, end-to-end visibility of your supply chain on your mobile phone or desktop: inventory, fulfillment status, planning, customer support, return and allocation.
- Direct, retail, and wholesale inventory in one place
- Status and location of inbound and outbound goods
- Real-time orders at the SKU level
- Carrier data with expected ship dates
- Picked and packed statuses
- Measure performance against SLAs
Turn real-time customer data into real actions
Our advanced marketing rules engine marries real-time customer data and marketing needs with the fulfillment experience.
Learn more about our technology
Customization
Customization via
technology
Great customer experience is all in the details. We help you differentiate your brand with handwritten notes, inserts, dynamic kitting, subscription box, pre-kit bundling, pre-sell and backorder management.
Satisfaction
Superior customer satisfaction
Our customers love us because we are obsessive about doing what’s right for you. Ask us questions, check in with monthly status meetings, and let your dedicated account rep help you develop a proactive fulfillment strategy. Find out how we can grow your business together.
Fulfillment expertise, from those who know
Our team of supply chain professionals has worked years in your
shoes before building MasonHub. Find out how we can build
you the best strategy together.