3 Tips for Creating Team Culture

Apr 28, 2023

What makes MasonHub a Best Place to Work?

Talk about starting 2023 on a good note! This year, MasonHub was honored with not one, but two, Built In Best Places To Work Awards for Los Angeles: 50 Best Startups To Work For and 100 Best Places to Work. How do they go about creating team culture?

Built In determines the winners of Best Places to Work based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other people-first cultural offerings.  

“These companies understand their people are their most valuable asset, and they’ve stepped up to meet the modern professional’s new expectations, including the desire to work for companies that deliver purpose, growth and inclusion. These winners set the stage for a human-centered future of work,” says Sheridan Orr, Chief Marketing Officer, Built In. 

Read on to find out how MasonHub cultivates its unique team culture.

Create a Sense of Purpose

MasonHub was built from the ground up to solve the pain points of fulfillment. Each person who works at MasonHub is creating a better fulfillment experience for brands. And it’s a great feeling to know that your product is helping people. New hires often say it’s this sense of purpose that draws them to the company. Whether they’re developing software or working in customer service, they derive satisfaction from solving client’s problems.

Make Sure Everyone Feels Heard

It takes numerous teams of people working in sync to power a fulfillment center. From front-line workers to floor supervisors and account managers, it’s important to foster an atmosphere where people can speak up and know that they’re being heard. Something as simple as a whiteboard where team members can leave input for leadership, can be a powerful tool for building better communication.

Nurture From Within

Whether it’s a manager making time to mentor a direct report or a structured leadership workshop, it’s always a best practice to identify future leaders and nurture them from within. Not only does this create a better team morale, it’s a great way to retain and incentivize talent. As hiring and retention continue to be workplace challenges, it’s smart to make sure employees feel valued and know that you’re willing to invest in developing their skills.