By integrating with Returnly, MasonHub optimizes the post-purchase experience, a growing concern for retailers.
This article was published in ‘Sourcing Journal’ on August 19, 2020
The growth in online shopping since the start of the COVID-19 pandemic has enhanced another side effect that’s always been a thorn in the side of e-commerce players–returns. As more consumers conduct the entire purchasing experience online, the post-purchase experience becomes an even greater concern for retailers.
By integrating with Returnly, MasonHub is looking to take the pain out of the post-purchase process for consumers–and elevate the shopping and customer experience along the way.