Key factors affecting fulfillment: from shipper diversification to omnichannel’s rise
This article was published in ‘Logistics Tech Outlook’ in 2021
In the topsy-turvy year that was 2020, retailers experienced their greatest challenges yet, as worst-case scenarios became realities and completely new issues reared their ugly heads. From worldwide supply chain disruptions and staffing shortages, to workplace closures and overwhelmed shipping carriers, logistics operations were pushed to the limit. Donny Salazar, Founder & CEO of MasonHub, finds the silver lining amidst it all, and shares his top predictions for fulfillment in 2021 that beauty, wellness, and retail brands need to know.