Visibility into every order and shipment

MasonHub is a single platform that gives commerce brands total visibility into their omnichannel supply chains. Rely on our order fulfillment services to store and ship goods while you track inventory all the way to the customer’s doorstep.

Connect with Us

Platform

The MasonHub Platform

While we’re filling orders for your customers, you see everything that’s happening in your supply chain.

Connect ecommerce tools

Connect to Shopify, Netsuite, Returnly, and more
Sync data from multiple distribution channels
Implement wholesale EDI

See fulfillment activity

Watch orders come in from every channel
See SKU-level data on every order
Track carrier activity and shipment status
See pending and completed returns

Oversee inventory

Track inbound goods by UPC
Lot tracking
Returns QA & refurbishment
Get visibility into damages
Manage packing supplies
See physical cycle counts
Distributed inventory (coming soon)
Inventory forecasting (coming soon)

Ship quickly and affordably

Take advantage of discounted shipping rates
Track deliveries to customers’ doors
Offer same-day shipping

Customize for your brand

Set up dynamic kitting to sell bundled SKUs
Create pre-kit bundling built to your specifications
Configure rules that support marketing and packaging initiatives
Create an evolving subscription box for customers

Plan ahead

Update rules for future sales and promotions
Pre-sell inventory to avoid out of stocks
Use reports and analytics to make smart decisions

Fulfillment

How fulfillment works

As your fulfillment partner, MasonHub directly handles inventory, order management, and returns. Send us your inventory and we do the rest—our expert onboarding team makes sure your operation is set up right from day one.

Get started together

Meet your dedicated account manager
Connect to the MasonHub platform with one click
Send us your inventory
Test ship an order
Give the green light to start filling orders

We handle fulfillment

Pick & pack scanning automation
Custom packaging and pack slips
Value added services
Wholesale bulk ship and drop ship
Store transfers
Returns management

You get expert support

Use our easy one-click and email support for help
Ask your dedicated account representative for advice whenever you need it
Join quarterly performance reviews to ensure quality

Best In Class

Use best-in-class supply chain analytics

Fulfillment center productivity
Inbound shipment processing
Returns lifecycle management
SLA reporting
Weekly billing reporting
Full inventory snapshots and history

Integration

Integrations

MasonHub works seamlessly with today’s most popular ecommerce platforms, like Shopify and Magento, plus shipping carriers and other API-based supply chain tools.

Direct API
Shopify App
Returnly
Netsuite
Wholesale EDI
Carrier Event Statuses
- DHL
- USPS
- Fedex (coming soon)
- UPS (coming soon)
- International (coming soon)

Ramp up instantly with a one-click Shopify integration

Quickly connect to your Shopify store and let MasonHub do the rest.

Security

Expand into new distribution channels and meet demand wherever you find it. MasonHub makes it easy to grow without becoming overwhelmed by supply chain complexity.