In Conversation With MasonHub’s Donny Salazar

Additional Resources

- Press
Inside the Cold-19 Customer Service Crisis

Business of Fashion's Technology Correspondent Chavie Lieber explains why customer service means more than ever. Article was published on July 2, 2020. Visit the full site here.
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- Press
The Inconvenient Challenge of Online Returns

Vogue Business Innovation Editor Maghan McDowell examines the ins and outs of ecommerce returns. This excerpt is from a story published on May 5, 2020. Read the full article here.
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