Why MasonHub?

We start with the why, then we perfect the how and what. At the center of it all is you. Our customers drive everything we do and are the reason we’re constantly building better things.

We’re fast.

Ramp up your DTC channel in one week and start shipping from all your marketing channels including Instagram.

We’re the choice among category leaders.

We already serve your peers in beauty, fashion and wellness. We love working with leading innovators and top brands.

We give you the attention you deserve.

We used to be in your seats and know how stressful it is. We are domain experts and like to be helpful – we will always get back to you in 2 hours or less.

We’re accurate.

You can depend on us to get your orders out. Our customers enjoy 99.9% inventory accuracy.

We know how to scale.

We have the team and technology to help you move from an in-house operation. We built the fulfillment for Gilt Groupe and Dollar Shave Club.

We give you total control & transparency.

Get real-time end-to-end visibility of your supply chain on your mobile phone: inventory, fulfillment status, planning, customer support, return and allocation.

We turn data into action (Advanced Marketing Rules Engine).

We marry real-time customer data and marketing needs with fulfillment experience.

We’re big on customization.

Give your customers a great experience every time and differentiate your brand via handwritten notes, inserts, dynamic kitting, subscription box, pre-kit bunding, presell and backorder management.

We fulfill same-day.

Non-expedited orders dropped by 3PM ET and expedited orders dropped by 5pm ET go out the same day.

We support omnichannel.

We support multiple channels required as you scale your business including both wholesale and DTC.

We're experts.

We've worked in your shoes and can help you build the best fulfillment strategy.

Our customers love us.

We are obsessive about doing what’s right for you. Our Net Promoter Score (NPS) is 78 (Apple is 68-72 and average for logistics is 14).

Fulfillment expertise, from those who know

Our team of supply chain professionals has worked years in your shoes before building MasonHub. Find out who we can build you the best fulfillment strategy together.

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