Your Fulfillment Journey: What Stage Are You At?

Apr 30, 2023

Whether you’re a new or established brand, the right fulfillment partner should meet your needs at every stage.

No matter what stage your company is at in its fulfillment journey, MasonHub has solutions for you. Not only do we nurture fledgling brands, we can also help take “teenage” brands to the next level, and we offer established brands mitigated risk and the ability to execute seamlessly. So what category do you fit in? Here’s a look at some common stages of growth and their fulfillment needs.

The 3PL Newbie

• Order volume: 500-2.5K orders/month

• Currently self-fulfilling
• You don’t yet have a standard operating procedure for fulfillment, are not quite sure what a 3PL does and what is industry standard; and lack realistic forecasting ability. 
• Seeking a trust-based relationship with a provider who can help you make the right decisions for your brand and provide recommendations. 
• Paying a fulfillment provider may mean making other trade-offs in the business. 

Growing Pains

• Order volume: 5K-20K orders/month

• You’ve handled initial scaling yourself, and you know what you want and where you want to go, but you don’t know how to get there. 
• You’re a little anxious about relinquishing control of your operations. You know you can do things well on your own, but you also know you can’t get to the next stage alone. 
• Seeking a word-of-mouth recommendation from a brand similar to yours. 
• This is your first 3PL, so you want a provider who’s done this before, can streamline processes that take you too long, and handle the certifications and requirements for your product. 

Fresh Start Needed

• Order volume: 20K-50K orders/month
• You know your current 3PL can’t scale with you and what you want and don’t want in a new one. You also know what’s missing and what you need. 
• Seeking trust, transparency, communication, connection and flexibility. A long-term relationship where you can really grow. There’s a reason they say a good 3PL is like a marriage! 
• You may start looking for a new provider 3-4 months before your current contract expires. 

Been There, Done That

• Order volume: 100K+ orders/month
• You have a full and established operations team that is detail-oriented and price conscious.  
• You’ve done lots of due diligence and competitive research.
• Seeking mitigated risk, a financially sound partner with the ability to execute without much change to your operations. 

If you identify with some of these characteristics and have similar decision-making criteria when it comes to finding a fulfillment partner, get in touch with us to find out more about our order fulfillment services and how we can tailor them to meet your specific needs. Chances are, if you’re thinking about switching to a new 3PL or hiring your first one, we can help solve your fulfillment challenges.