Press
Inside the COVID-19 Customer Service Crisis
Business of Fashion's Technology Correspondent Chavie Lieber explains why customer service means more than ever. Article was published on July 2, 2020. Visit the full site here.
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Guide
The buyer’s guide to choosing the right fulfillment partner
In today’s market, it’s nearly impossible to scale your retail brand without strong partnerships. Every customer milestone, from order to unboxing, relies on the systems you set up with technology and service providers, including those for order management, inventory management, and fulfillment operations.
Buyer’s Guide
Press
The Inconvenient Challenge of Online Returns
Vogue Business Innovation Editor Maghan McDowell examines the ins and outs of ecommerce returns. This excerpt is from a story published on May 5, 2020. Read the full article here.
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Press
In Conversation With MasonHub’s Donny Salazar
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Press
Will Shoppers Follow Off-Price Retailers Online?
The Business of Fashion's technology correspondent Chavie Lieber explored the future of off-price sellers going online. This excerpt is from a story published on January 6, 2020. Read the full article here.
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Press
In 2020, Expect a Shakeout in the Clothing Rental Market
As part of its "Retail Revolution" series, retail news platform Modern Retail explored the future of the clothing rental business. This excerpt is from a story published on December 24, 2019. Read the full article here.
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Press
What to Know About “Clothing as a Service”
Vogue Business Innovation Editor Maghan McDowell breaks down what the clothing rental and subscription models mean for logistics. This excerpt is from a story published on November 26, 2019. Read the full article here.
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